Privacy Policy

At Roche Media Group LLC (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us.

1. Information We Collect

We collect information to provide better services to our clients (Realtors, Builders, and Business Owners). This includes:

• Personal Information: Name, email address, phone number, and business details provided via contact forms or booking portals.
• Property Information: Addresses, access codes, and listing details required to perform our photography services.
• Payment Information: Credit card details and billing addresses. Note: We do not store full credit card numbers on our servers; payments are processed via secure third-party gateways (e.g., Stripe, Square).

2. How We Use Your Information

Your data is used strictly for business operations, including:

• Scheduling and delivering media services.
• Sending booking confirmations, invoices, and photo delivery links.
• Marketing communications (which you can opt-out of at any time).
• Internal analytics to improve our website and service offerings.

3. Third-Party Services

We partner with trusted third-party providers to operate our business. We may share necessary data with:

• PixlCRM (LeadConnector): Used for customer relationship management, scheduling, and communication.
• Titus: For clients utilizing the “Pay at Close” financing option, necessary transaction details may be shared to facilitate funding.
• Google Analytics: To analyze website traffic and user behavior (anonymized data).

4. Media Usage & Rights

While Roche Media Group LLC retains the copyright to all photography and video content produced, we grant our clients a limited, non-exclusive license to use the media for marketing their specific listing or business.

Note: Media purchased for a real estate listing is licensed for the duration of that listing only. Transferring media to another agent or using it for a subsequent listing of the same property requires a separate license fee.

5. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your individual browser options, though this may affect the functionality of our booking portal.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Roche Media Group LLC
St. George, KS
Email: hello@rochemediagroup.com